How an Alarm System Works
A residential alarm system has four parts – window/door sensors, a motion detector, the alarm unit, and a control panel with display and keypad. Safe and Sound Security will work with you to select a secure place to install the alarm unit, as well as a convenient location near an entryway for the control panel.
Whether your alarm self-activates or you initiate the call for help, your alarm system will seize your phone line and dial Monitronics. Following strict procedures, our professional dispatchers act quickly to contact you and verify your alarm signal and situation. Within seconds after your signal, the appropriate police, fire, medical, or other authorities are on their way to your home.
What You Need In An Alarms System
- Response Speed: In a true emergency, response time is critical. Our professional operators are trained to act quickly with precision and confidence whenever our monitoring center receives an alarm signal.
- Information Accuracy: To ensure an accurate response, our advanced monitoring equipment interprets and records each signal received, while our operators rapidly access account information to relay vital facts to the authorities.
- System Reliability: Our quality and performance meets or exceeds Underwriters Laboratories’ strict requirements for UL® listing. We maintain the latest monitoring technology with triple-redundant systems.
- Expert Service: We employ trained professionals to deliver fast, reliable response service – 24 hours a day, 365 days per year. Regular, on-going training ensures our staff is ready for any emergency.